3sixtyhealth

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(+27)11 353 0000

7 West St, Houghton Estate, Johannesburg, 2198

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Job Title

Location

Full Time

Social Media & Communications Specialist

7 West St, Hougton Estate, Johannesberg, 2198

Full Time

Social Media & Communications Specialist

7 West St, Hougton Estate, Johannesberg, 2198

Full Time, Permanent, Graduate

3SIXTY HEALTH BACKGROUND

3Sixty Health has a great opportunity for a suitably qualified individual to fulfil the advertised position and join their team.

3Sixty Health is a 100% black owned and managed medical aid administration company. A major player in driving South African economy by investing in ‘’black excellence”. It is accredited by the council for medical schemes to offer both administration and managed care services, allowing for a fully integrated, beneficiary-centric approach. Our core competencies in administration include membership management, billing, claim adjudication and customer services.

It is a medical aid administrator of Sizwe Hosmed Medical Scheme.

JOB PURPOSE

Social Media & Communications Specialist

DUTIES & RESPONSIBILITIES
  • Ability in using digital tools and social media to achieve communications objectives.
  • Leverage and measure efforts on social media platforms to achieve business objectives, including LinkedIn, Facebook, Twitter, Instagram, Google and other new media (both paid and organic).
  • Develop well thought out analytic reports highlighting performance, insights and recommendations that serve business and communication objectives.
  • Manage social media, website, hellopeter queries and complaints
  • Assist with point-of-sale requirements
QUALIFICATIONS & EXPERIENCE
  • Bachelor's degree in journalism, marketing or related field.
  • A minimum of 3 years’ experience in communications strategy development (essential Working knowledge of digital tools including a monitoring / analytics system (such as Meltwater, Facebook and Google analytics).
  • Exceptional research, writing and communication skills.
  • Ability to operate in fast paced, client service environment.
  • Ability to quickly adapt content to suit different publication channels.
PERSONAL ATTRIBUTES
  • Creative
  • Excellent written and verbal communication skills.
  • Interest in sales development.
  • Problem-solving skills and detail orientation.
  • Ability to handle multiple tasks and prioritise.
  • Customer centric and service excellence driven
  • Willingness to learn and acquire new skills.
  • Ability to work under pressure, manage stress and meet deadlines
  • Excellent telephone skills
  • Excellent interpersonal and networking skills
  • Ability to communicate at all levels, verbally and in writing
  • Ability to work as part of a team
  • Relevant systems knowledge
Ability to Commute/Relocate:
  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)